Brian Allain

Trust Agents

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith Trust agents have established themselves as being non-sales-oriented, non-high-pressure marketers. Instead, they are digital natives using the Web to be genuine and to humanize their business. They’re interested in people (prospective customers, employees, colleagues, and […]

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Myth and Reality

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey Myth: Trust is soft. Reality: Trust is hard, real, and quantifiable. It measurably affects both speed and cost. Myth: Trust is slow. Reality: Nothing is as fast as the speed of trust. Myth: Trust is built solely on integrity.

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Humanly Best

From “Listening to Your Life: Daily Meditations with Frederick Buechner” by Frederick Buechner After Buechner’s father’s death, the family moved to Bermuda, rather to Grandma Buechner’s disapproval: YOU SHOULD STAY AND face reality” she wrote, and in terms of what was humanly best, this was perhaps the soundest advice she could have given us: that

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the ground zero of innovation was not the microscope. It was the conference table

From “Where Good Ideas Come From: The Natural History of Innovation” by Steven Johnson The most striking discovery in Dunbar’s study turned out to be the physical location where most of the important breakthroughs occurred. With a science like molecular biology, we inevitably have an image in our heads of the scientist alone in the

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