The Question

From “Life Worth Living: A Guide to What Matters Most” by Miroslav Volf, Matthew Croasmun, and Ryan McAnnally-Linz Is life more like poker or more like war? How much maneuvering room do the “rules” of life give us? It’s hard to say. There are serious arguments on both sides. But regardless of where on the

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Trust Agents

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith Trust agents have established themselves as being non-sales-oriented, non-high-pressure marketers. Instead, they are digital natives using the Web to be genuine and to humanize their business. They’re interested in people (prospective customers, employees, colleagues, and

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Myth and Reality

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey Myth: Trust is soft. Reality: Trust is hard, real, and quantifiable. It measurably affects both speed and cost. Myth: Trust is slow. Reality: Nothing is as fast as the speed of trust. Myth: Trust is built solely on integrity.

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Humanly Best

From “Listening to Your Life: Daily Meditations with Frederick Buechner” by Frederick Buechner After Buechner’s father’s death, the family moved to Bermuda, rather to Grandma Buechner’s disapproval: YOU SHOULD STAY AND face reality” she wrote, and in terms of what was humanly best, this was perhaps the soundest advice she could have given us: that

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