Business Operations

How Trust Is Modified by Media

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith Imagine that the radio had been invented yesterday. Suddenly, you and everyone you know hears about this machine, and one day, you actually see one at a local breakfast place. Picture it: For the first

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Better Than Brainstorming

I really like this article by one of favorite authors, Adam Grant: “Why Brainstorming Doesn’t Work“. I will gladly admit – when I was younger, I really loved brainstorming sessions. They were very energizing; they allowed a team to all get together and work on an important issue; they allowed each person the opportunity to

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“Where to Begin: A Small Book About Your Power to Create Big Change in Our Crazy World”

A book by Cleo Wade Cleo Wade’s “Where to Begin” is your official permission slip to start small, start local, and start now. Building on the wisdom of Wade’s national bestseller “Heart Talk,” this book will help you stay connected to hope during difficult moments and remind you of the power that showing up can

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sacrifice deepens our commitment

From “How Will You Measure Your Life?” by Clayton M. Christensen, James Allworth, and Karen Dillon This may sound counterintuitive, but I deeply believe that the path to happiness in a relationship is not just about finding someone who you think is going to make you happy. Rather, the reverse is equally true: the path

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Do you trust your boss?

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey I know of leading organizations who ask their employees directly the following simple question in formal, 360-degree feedback processes: “Do you trust your boss?” These companies have learned that the answer to this one question is more predictive of

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