Business Operations

The Economics of Trust

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey A cynic might ask, “So what? Is trust really more than a nice-to-have social virtue, a so-called hygiene factor? Can you measurably illustrate that trust is a hard-edged economic driver?” I intent to answer these questions emphatically in this

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Team of Rivals

From “Give and Take: Why Helping Others Drives Our Success” by Adam Grant In the 1830s, Lincoln was striving to be the DeWitt Clinton of Illinois, referencing a U.S. senator and New York governor who spearheaded the construction of the Erie canal. When Lincoln withdrew from his first Senate race to help Lyman Trumbull win

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What Trust is Like

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey Simply put, trust means confidence. The opposite of trust – distrust – is suspicion. When you trust people, you have confidence in them, in their integrity and in their abilities. When you distrust, you are suspicious of them –

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The One Thing That Changes Everything

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world – one thing which, if removed, will destroy the most powerful government, the most successful business, the most

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