Marketing

communicators of today need a new title: that of trust agent

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith We all know what the word media means, but in his 1964 book, Understanding Media: THe Extensions of Man (from which comes the famous slogan, “The medium is the message”), author Marshall McLuhan describes a

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Trust Agents

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith Trust agents have established themselves as being non-sales-oriented, non-high-pressure marketers. Instead, they are digital natives using the Web to be genuine and to humanize their business. They’re interested in people (prospective customers, employees, colleagues, and

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When we get to the top our ladder is leaning against the wrong wall

From “Falling Upward: A Spirituality for the Two Halves of Life” by Richard Rohr Most of us are never told that we can set out from the known and the familiar to take on a further journey. Our institutions and our expectations, including our churches, are almost entirely configured to encourage, support, reward, and validate

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