From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey
Myth: Trust is soft.
Reality: Trust is hard, real, and quantifiable. It measurably affects both speed and cost.
Myth: Trust is slow.
Reality: Nothing is as fast as the speed of trust.
Myth: Trust is built solely on integrity.
Reality: Trust is a function of both character (which includes integrity) and competence.
Myth: You either have trust or you don’t.
Reality: Trust can be both created and destroyed.
Myth: Once lost, trust cannot be restored.
Reality: Though difficult, in most cases lost trust can be restored.
Myth: You can’t teach trust.
Reality: Trust can be effectively taught and learned, and it can become a leverageable, strategic advantage.
Myth: Trusting people is too risky.
Reality: Not trusting people is a greater risk.
Myth: Trust is established one person at a time.
Reality: Establishing trust with the one established trust with the many.