Business Operations

Why Trust Agents?

From “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” by Chris Brogan and Julien Smith Having learned about the rainbow while we were growing up, almost any of us could easily recite its spectrum of colors without a problem: red, orange, yellow, green, blue, indigo, and violet. But were you

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Mature Industries

From “Innovation and Entrepreneurship” by Peter F. Drucker The industries that fueled the long economic expansion after World War II – automobiles, steel, rubber, electrical apparatus, consumer electronics, telephone, but also petroleum – perfectly fit the Kondratieff cycle. Technologically, all of them go back to the fourth quarter of the nineteenth century or, at the

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